What should I do if I haven't received confirmation for my order?Updated a year ago

If you haven't received a confirmation for your order that was placed some time ago, there may have been an issue during the ordering process. We recommend logging into your account to confirm if the order was successfully placed. If there is no order found in your account history and your credit card was charged, please contact our Care Team immediately. We will investigate the issue and ensure that your order is processed correctly or address any payment discrepancies as needed.